The Relationship Between Hospitality and Tourism
1).The relationship between Hospitality and Tourism: Tourism and hospitality go hand in hand, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. It also means responsibly serving liquor, to ensure that patrons do not become unduly intoxicated and subsequently a problem for management, staff and the
…show more content…
Consumer protection Law: The consumer protection law consists of laws and organizations designed to ensure the rights of consumers as well as fair trade competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional protection for the weak and those unable to take care of themselves.
Trade Practises Act: There is an awful lot of legislation that affects the hospitality industry but most of it is in place to protect your rights or your customer's right the Trade Practices Act is a federal law that deals with almost all parts of the marketplace including unfair market practices, product safety, price monitoring and industry codes of practice. Its aim is to inhibit unethical practices by competitors and to give customers confidence that they are dealing with businesses that adhere to high standards.
Duty of Care: Hospitality establishments need to be safe and healthy environments, whether they are food and beverage restaurants, commercial kitchens, clubs, hotels and accommodation, tourist enterprises or cafes. Employers and employees all have a shared responsibility to promote a safe secure and healthy work environment that minimises risk of harm to any person. This responsibility is called duty of care. Duty of care is a person’s obligation to