Communication in Health and Social Care

4282 words 18 pages
Williams College
Communication in health and Social Care

Name: Deshan Weerasinghe
Student ID: D0113P16004

Table of Content
Content Page

Introduction 2
1.1 Apply relevant theories of communication to health and social care contexts 3
1.2 Use communication skills in health and social care context 4
1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings 5
1.4 Analyze the use of strategies to support users of health and social care services with specific communication needs. 6
2.1 Explain how the communication process is influenced by values and cultural factors 6
2.2
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Care practitioners are required to keep records on care they carried out. This information often used by other colleagues before they carry out their care service and also review for further improvement in care they provide. This information may use for legal requirements.
Rasheed (2010) explained, in the health and social care setting non-verbal interaction is often used same as verbal communication. Non-verbal communication is used with service users who have difficulties in speaking and also clients who are able to speak. Health care practitioners often asses and make judgment about service users moods and their feeling on the basic of their body language. Therefore effective non-verbal communication skill is important to understand service users feeling and provide better service to service user.
Forms of non-verbal Communication
* Posture
* Facial Expression
* Eye Contact
* Silence
In above I have mentioned about some of the communication techniques that used in health and social care setting and some of the reasons for communication. In addition to that provide information to service users and their families and share best practices and give instructions to colleagues are the some other reasons for communication in health and social setting.
Listening is a one of the important component in the communication process. It has explained above under humanistic theory.

1.3 Review methods of dealing with inappropriate

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