Cu1530 – Promote Communication in Health, Social Care or Children’s and Young People’s Settings

1072 words 5 pages
CU1530 – Promote communication in health, social care or children’s and young people’s settings

1.1 Identify the different reasons people communicate
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Communication is a key element in every aspect of our lives and is a way of sharing information from one party to another. It is important that people communicate to help build relationships between parents, practitioners, health care professionals and any other person who may have contact with a particular child. By keeping open channels of communication we are able maintain relationships between all parties. Communication is a way of expressing our feelings, building trust
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contact book, texts and email. Different family backgrounds can affect the way children and parents communicate i.e. if English is a second language they may struggle to understand. Also a child may come from a noisy home environment and will not be used to sitting down quietly and listening and may not be used to having structure and following instructions.
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3.2 Identify barriers to effective communication
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To help overcome any barriers when working with parents and outside professionals, I think as a practitioner, it is vital to firstly identify which is their preferred method of communication so that you can accommodate their preferences and where reasonably practicable adjust you practices to suit their needs and work in partnership with them. In any form of communication there will be pitfalls that may disrupt the smooth running of sharing information. For example, if sending information via text, you need to consider if the recipient will interpret your message in the way it was intended, the length of information needing to be sent, and also if it is urgent will the recipient be able to receive and respond quickly. Bearing this in mind, you may consider a phone call to be more appropriate. For example, you could convey, by the tone of your voice, the

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