Explain the Role of Effective Communication and Interpersonal Interaction in a Health and Social Care Setting. Skilled Communication Plays a Huge Role in Health and Social Care Such as Psychotherapy, Counselling, Medical and Health Care
Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care.
Effective communication and interaction play an important role in the work of all health and social care professionals. For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with people of different ages and diverse backgrounds (1). According to Koprowska research shows experiences of service users using the service within these settings indicate that skilled communication for PR actioners has enabled them to build a working …show more content…
In the health and social care fields professionals can often misuse their power when making decisions for service users without fully engaging with them. This clearly creates a power imbalance which makes the service user feel oppressed. Another crucial aspect of effective communication is to avoid offensive and discriminatory language, for example, a practioner treating a service user