Restaurant Observation Project
When given the task of finding a restaurant that has an open kitchen a restaurant that came immediately to my mind was the Roberto's taco restaurant just down the street from my house, on the corner of Maryland Parkway and Harmon Avenue. I had previously dined at this establishment on numerous occasions after long nights out at our local Las Vegas watering holes, until learning in my food purchasing class in the fall that Roberto's had received various demerits dealing with their cleanliness of work.
1.) Exterior of the Restaurant
The Roberto's on Harmon is adjoined with three other eateries behind a gas station in a strip mall type design. The parking lot was littered with trash, most of it seemed …show more content…
I walked up to the register to make my order where the gentleman using the cash register with his bare hands took my check card and swiped it through his machine. Immediately after this he went to the refrigerator, which was already open mind you, and pulled out a tortilla and with his shiny hands began to stretch and pull at it on the grill. There were many things here that made me quite nauseous. The fact that he had something disgusting all over his hands, touched my personal belongings with those hands, then began to rub them all over my food. I believe they were failing every process that we have discussed in our class to date when it comes to food handling. Behind the glass wall that I was watching from I noticed some of the most horrifying food handling practices that I will most likely ever see again. The chicken beef and pork were all being held out at room temperature. They were already in the danger zone because they appeared completely thawed. This left me quite worried. Covering a pot of beans that was being kept warm was a disgustingly dirty hand towel. Pots and pans were left on burners but some were over heat and some were not. Every member of the kitchen was using bear hands, and the disgusting part was that every member of the kitchen was sweating profusely. My food handler was sweating so badly that he wiped his brow with the back of his hand and went back to touching