Introduction to Online Hotel Reservation System

1758 words 8 pages
Chapter 1
Project Overview

Background of the Study A hotel is an establishment that accommodates people. The hotel can also be a place where tourist can stay for a limited time. We cannot deny that we are now in much more technologically improvement and especially for business, shifting from manual process to automation and computerize (Fhatima A., 2012). The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase in tourism worldwide during the last decades of the 20th century, standards, especially those of smaller establishments, have improved considerably. Hotels are independently assessed in traditional systems and these rely heavily on the facilities
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Objectives of the Study The study aims to design and develop an Online Hotel Reservation System for YMCA. Specifically, the study intended to: 1. Identify the manual procedures involved in the reservation of rooms in YMCA Hotel. 2. Determine the problems encountered in the reservation of rooms in YMCA by the following: a. Front Desk; and b. Customer. 3. Devise features that will be integrated in the proposed Online Hotel Reservation System for YMCA Hotel.

4. Devise security and control measurements would be appropriate in the future automated reservation system.
Importance of the Study The study aim to provide Young Men’s Christian Association (YMCA) Hotel an Online Hotel Reservation System that will help the hotel keeps pace with today’s modern and advanced computer technology.

The YMCA Online Hotel Reservation System reduces the amount of routine work that must be done, potentially providing more opportunities for individuals to think and use their full cognitive capacities.

To the Administration – the YMCA Online Hotel Reservation System help to provide better management for room reservation system. The System can be used to manage daily transactions of a hotel, which includes check-in, check –out. To the Staff- the YMCA Online Hotel Reservation System helps staffs of the hotel in its daily transactions especially in booking system and recording of information of its guests / clients.


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