Communication Structure of Standard Chartered Bank

4239 words 17 pages
A report submitted to the Department of English in part-fulfillment of the requirements of the Final Examinations in Business Communications, Fall 2008

Prepared and submitted by SUNSHINE Section: c Tazrin Mst. Nazia Zohora Fatema tuz Islam Md. Atikul Miah Abu Kausar

Course teacher Professor Faizur Rashed Gullu

Date of submission 4 December 2008

North Global University of Dhaka
Page 1 of 25

4 December 2008 Prof. Faizur Rashed Gullu Course Instructor Business Communication North Global University of Dhaka Subject: Submission of our report Dear sir, We have the pleasure to submit our report titled ‘Communication Structure of Standard Chartered Bank’. This was a good opportunity for us
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Because individuals spend nearly 70 percent of their walking hour’s communicating-writing, reading, speaking, listening-it seems reasonable to conclude that one of the most inhibiting forces to successful group performance is a lack of effective communication. No groups can exist without communication: the transference of meaning among its members. It is only through transmitting meaning from one person to another that information that information and ideas can be conveyed. Communication, however, is more than merely imparting meaning. It must also be understood. In a group in which one member speaks only German and the others do not know German, the individual speaking German will not be fully understood. Therefore, communication must include both the transference and the understanding of meaning. An idea, no matter how great, is useless until it is transmitted and understood by others. Perfect communication, if there were such a thing, would exist when a thought or an idea was transmitted so that the mental picture perceived by the receiver was exactly the same as that envisioned by the sender.

Page 8 of 25

Communication serves four major functions within a group or organization: control, motivation, emotional expression, and information. 1. Control member behavior. 2. Foster motivation for what is to be done. 3. Provide a release for emotional expression. 4. Provide information needed to make decisions.

1.2 The process of communication Before making


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