Quality Assurance in the Construction Industry
The importance of Quality Assurance is based on the principals of getting things right first time. By implementing, maintaining, reviewing and continually improving a Quality Assurance System a company can achieve and reap the benefits of having such a system in place.
Quality Assurance exists because of the degree of dissatisfaction experienced by the industry's clients over a long period, combined with a growing impatience by some of their advisers to achieve value for money. An increasing number of building companies are also frustrated by the inadequacy of a system which, however valiantly they try, leaves their efforts lacking in some regard. A revolution has occurred in the assembly of …show more content…
Streamlines operations and reduces waste where the assessment of an organisations quality management system focuses on operating processes. This encourages organisations to improve the quality of products and the service provided and helps to reduces waste and customer complaints. Get things right first time, if things go wrong put them right quickly and evaluate situation so that his does not occur again.
Encourages internal communication by ensuring that employees feel more involved through improved communication. Continued Assessment visits can highlight any skills shortages sooner and uncover any teamwork issues. Within a Quality Assurance system everyone in the company from Managing Director through Site Management to operatives on site are clear on their responsibilities and level of authority giving them a better understanding of their role within the company. If Quality Assurance is driven from the top of the company all individuals will take notice. If a company encourages improved internal communications information, instructions and work procedures will be facilitated