"Hi Tech Corp" Case Study

9389 words 38 pages
2013

SOFTWARE QUALITY ENGINEERING (SQE) - CE00231-7

Individual Assignment
“Hi Tech Corp” Case Study

NAME : TEW SHEAU WEI
STUDENT ID : TP024267
INTAKE CODE : UCMF1210SE
HAND-OUT DATE : 6th November 2012
HAND-IN DATE : 15th March 2013
LECTURER : MR. KESAVA PILLAI A/L RAJADORAI RAJOO

ASIA PACIFIC UNIVERSITY OF TECHNOLOGY AND INNOVATION

Table of Contents 1. Introduction 4 2. Company Background 4 3. Assumptions 5 4. Company Problem Statements 6 5. Objectives 7 6. Organizational Structure 7 7. Understanding Quality 8 7.1 Introduction of Quality 8 7.2 Importance of Quality 8 7.3 Measurements of Quality 9 7.4 Quality Management 9 8. Project Development Plan 10 9. Quality Plan 14 9.1 Introduction of Quality
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Company Problem Statements
Based on the requirements and assumptions, the company current problems are listed as below: * The company needs to hire new project managers to handle management issues because new staffs were not aware of project management techniques and any quality or system management * Because of the company getting larger, so the organization structure also getting complicated and hard to manage the project * New releases without any quality system plans * Lacks of changes and upgrade process in the company’s infrastructure make it hard for the company to achieve sufficient high quality and the international quality certification * Lacks of quality management, quality control, and quality assurance in the company * Staffs lack of training and motivation * Lacks of the project development plans affect the company cannot deliver their new releases on time to meet their customers’ needs and cannot solve the problems on time to keep their customers’ satisfaction high * Based on the assumption, the software testing plan is not available yet for the new releases * Lacks of tracking final products which occurs the quality issues in the company *

5. Objectives
The objectives of the company to achieve their goals which includes: * To determine quality system, quality control, and quality assurance * To summarize issues addressed by each quality system essential * To describes management

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