Information Systems

2464 words 10 pages
SUMMARY ( LECTURE NOTES 1 – Information Systems in Global Business Today) 1. Explain why Information Systems are so essential in business today.
ØInformation Systems are fundamental for conducting Business today. ØIn many industries, survival and even existence is difficult without extensive use of Information Systems. ØInformation Systems have become essential for helping organizations operate in a global economy. ØOrganization are trying to become more competitive and efficient by transforming themselves into ‘Digital Firms’ where nearly all core business processes and relationship with customers, suppliers, and employees are digitally enabled. ØBusiness today use Information Systems to
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2. Describe the Information Systems supporting the major business functions At each level of Organization, Information Systems support the major Functional areas of the Business ØSales and Marketing Systems
§Help the firm identify Customers for firm’s Products or Services,
§Develop Products and Services to meet Customer's needs
§Promote the Products and Services
§Sell the Product and Services
§Provide ongoing Customer support ØManufacturing and Production Systems §Deals with Production Planning
§Production of Products and Services
§Control the flow of Production

ØFinance and Accounting Systems §Keeps firm’s Financial assets and fund flows

ØHuman Resources Systems §Maintain Employee records
§Track Employee skills, Job performance, and Training
§Support planning for Employee compensation and career development


3. Evaluate the Role Played by System Serving the Various Levels of Management in Business and their relationship to each other. ØThere are four major types of Information Systems in contemporary organizations serving:
ØOperational Management
ØMiddle Management
ØSenior Management 1. Transaction Processing Systems (TPS) Serve


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