Human Factors and Work Performance

1966 words 8 pages
Leadership for Quality, Effectiveness and Safety in Health Care
Unit Number: 400777
First Assignment: Critical Appraisal

Student’s Name: Mithun Pathakamuri
Student ID: 18225163
Unit Coordinator: Dr. Jan Sayers

Human factors include organisational, environmental and job factors, and human and individual characteristics. These factors influence the behaviour at work which can influence people’s health and safety (Human Factors in Patient Safety Review of Topics and Tools, 2009). Work performance determines the quality and quantity of work expected from each employee. Acknowledgement of the relationship between human factors, work performance, patient safety and quality in healthcare can promote a positive work environment. This
…show more content…
A manager would always be not available for his employees, so a person with proactive personality will mobilize his own job demands and resources to complete the task. Overall, it can be seen that human factors play a significant role in determining the work performance.
Communication plays a very significant role in patient outcomes and quality and safety in healthcare. A miscommunication is a major factor which inadvertently harms the patient. There are various communication tools being used in the healthcare industry to bring positive patient outcomes and improve the safety and quality. Surgery has become an integral part of the global healthcare. Millions of surgeries are performed throughout the world on a daily basis. Data shows that 50 percent of surgical complications can be avoided through proper communication. WHO Surgical safety check list is a tool that is widely being used by the operating team before a surgical procedure is performed to reduce the mortality and morbidity (Haynes, et al., 2009). Briefing is another important aspect of communication where every member of the team should be given a chance to express his or her opinion and exchange information. There are several incidents where poor communication between hospital staff led to patient death and these outcomes are estimated to be 200,000 deaths per year (Coonan, 2011). One such incident has happened in a hospital in Victoria. A patient was diagnosed with


  • Critically analyse the effects of high performance work practices on employers and employees.
    1645 words | 7 pages
  • Discuss the View That the Impact of Earthquake Hazards Depends Primarily on Human Factors
    1388 words | 6 pages
  • “the Relationship Between Counsellor and Client Is the Most Influential Factor in Whether Counselling ‘Works’”. Critically Discuss This Statement from the Perspective of at Least Three Approaches to Counselling.
    2063 words | 9 pages
  • Employee Motivation and Performance
    17861 words | 72 pages
  • Performance management & Performance appraisal
    2141 words | 9 pages
  • Team Work in Human Resource Management
    1863 words | 8 pages
  • Discuss the Major Factors Associated with Appraisal of Expatriate Managerial Performance
    1164 words | 5 pages
  • Factors of production
    2294 words | 10 pages
  • Organizational Performance
    1485 words | 6 pages
  • Developing a Performance Appraisal System
    902 words | 4 pages