Fit Stop

3376 words 14 pages
Please find enclosed Case Study One – Designing a Reward System for “The Fit Stop”, for your review.
Using point form, write a brief description of the organization, its employees, and its challenges. What is the organization's domain? (10 points needed)
Organization:
* The Fit Stop is a new franchise opening in four months. * The Fit Stop will sell all types of training, fitness conditioning and exercise equipment to the general public * The Fit Stop plans to specialize beyond equipment to provide customers with personalized advice geared to customer’s specific training/conditioning needs * It will be starting out with stores in major cities in Ontario and in four western provinces – with plans of expanding to Quebec
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It also plans to specialize in this equipment and to provide customers with personalized advice geared to a customers’ specific training or conditioning need.

What should the goals be for their compensation system (that is, what does the organization want and what do they need employees to do)? (Hint: see p. 12 Notebook 1.1.) What two questions will have to be answered when deciding on a compensation strategy? (5 points)
The Fit Stop’s goals for the compensation system should begin by first identifying the desired outcomes for the organization: * The Fit Stop wants to sell a wide range of training, fitness conditioning and exercise equipment to equipment to the general public. * The Fit Stop wants to specialize in this equipment and to provide customers with personalized advice geared to a customers’ specific training or conditioning needs, not available through their competition.
To accomplish this “The Fit Stop’s” reward and compensation system must: * Promote achievement of Fit Stop’s goals: * It must add the most value to the organization, after considering all its costs * Support the organizations strategy and structure * The Fit Stop needs to attract and retain highly qualified employees for each store * The Fit Stop needs to promote employee desired behaviors: * Employees must be highly motivated, trained and knowledgeable with strong customer services

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