External/Internal Factors of an Organization
Team B has decided to do our paper on the United States Postal Service. The reason for this is that this service utilizes each of the functions such as globalization, the newest technology, the best innovations, and diversity and ethics combined all in one great service we each use on a daily basis in one way or another. During the reading of this paper, one will find that the following has been researched and discussed: the explanation of the four functions of management, also how the following factors affect the four functions of management: Globalization, Technology, Innovation, Diversity, and Ethics. As we look at these factors, we will learn how the Postal Service gets the mail from point …show more content…

“The United States Postal Service is dated back to 1775” (USPS) and it has experienced many changes throughout the years. One of the biggest factors that the Postal Service has had to face is with new technologies. A couple of new technologies that has affected the postal service in recent years are the internet, and cellular phones. The internet lets people communicate instantly whereas writing a letter and dropping it in the mail will take days. It is the same with having a cell phone now people can text and sends an instant response which in turn, less people are using the postal service to communicate with friends and family. This is also where the external factor has affected the United States Postal Service which has led the post office to make changes internally. Even with new technologies the postal service is still needed there are still many people out there who are sending packages to their families such as gifts, care packages or just ordering large items through the mail, so the postal service has had to make internal changes such as “Dedicated rate-shipping tools which are put in place to save money and beat out competitors such as UPS and Fed-Ex.” (J. Crouse, 2009)
Jeff Crouse Vice President of Marketing states: “If the cost-savings, convenience, reliability and unparalleled reach are driving you (like many others) to switch to the Postal Service, don’t be