report on developing skills

1830 words 8 pages
Developing skills in a large organisation through training and development
A National Grid case study
Page 1: Introduction
National Grid is one of the world's largest utilities. It focuses on the delivery of energy (gas and electricity) safely, reliably, responsibly and efficiently. The networks include: around 4,500 miles of overhead power lines
340 electricity substations
4,300 miles of high pressure gas pipelines around 80,000 miles of distribution pipes delivering gas to 11 million meters.
The skills of National Grid employees are at the heart of its success in reaching world-class safety, operating and financial performance. Many of the company's roles are complex, requiring both a wide range and depth of skills. Some
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Training may be provided by specialist trainers working for National Grid or by an outside company hired to help with training. Off-the-job training is particularly effective for non-technical skills, as employees can use these across different areas of the company.
Induction training
Both apprentices and graduates receive induction training. One of the induction modules for graduates is a project that aims to accelerate their understanding of the whole company and introduce them to the behaviours required for working in business teams.
It provides many opportunities to learn about and explore four core competencies:
1. Managing oneself. Trainees learn tools and techniques to help their self-development through managing their time effectively, meeting deadlines and targets and building other personal capabilities.
2. Working with others. Trainees develop leadership and influencing skills, learn to better listen to and respect others, build team spirit and understand personal differences within the team.
3. Business and strategic awareness. Trainees learn and analyse the company's strategy and the commercial environment in which it operates.
4. Planning to achieve. Trainees improve their skills in data gathering and interpretation, project management and creative problem solving.
Health and Safety
In addition, Health and Safety is an essential part of training at National Grid, whether employees perform their work


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