Understanding Good Practice in Workplace Coaching

1007 words 5 pages

What is coaching – “The coach works with the clients to achieve a speedy, increased and sustainable effectiveness in their lives and careers through focused learning. The coach’s sole aim is to work with the client to achieve all of the client’s potential-as defined by the client” The Coaching Manual Starr, J 2008.

There are fundamental personal qualities, coaching competencies and skills that are needed to become a good coach.

These include but are not limited to

Be an active listener this is when the coach is focused on what you are saying, recording facts and paying attention

Capable of building rapport this can be done with being a good observer of body language and non
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Barriers to effective coaching can be either personal or organisational. Personal may include things such as being forced to do it, it can be seen as admitting failure, no motivation, lack of trust, and not understanding what coaching is? Organisational examples may include, used to manage performance, hierarchal structures, and lack of understanding or used as a control mechanism. To help break down these barriers, we need to establish what is causing the barriers, provide factual evidence of the need to improve, build trust with the coachee and within the organisation, acknowledge the past, but focus on the future is clear about your role as a coach and work to the client’s agenda.

To facilitate a coaching session we must prepare both ourselves and the client to ensure the best possible outcome from the coaching session. Prior to the coaching session it is good to speak to the client or to supply information about what coaching is and what to expect. You should then arrange a mutually agreeable time and place for the coaching session to take place, and an estimate of the time available for the session. We as the coach require to prepare ourselves by ensuring if it is the first session that we have a learning styles questionnaire, and also how to prepare to ensure that we understand the clients values (culture, family, peers) beliefs (which , can be self limiting, inaccurate/not true).


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