Organizational Theory and "The Heart of Change"
The book The Heart of Change shows the practical side of the theories that are taught in the course textbook. It presents stories of successes and failures based in the application of concepts discussed in Organizational Behavior and Management and in class. Although we talked about several different concepts the ones that are evident in the examples in The Heart Of Change are the more progressive and individual centered approaches. The leadership characteristics that are important to successful change in an organization are those that are espoused in the transformational theory of management. It makes sense that ideals in line with the transformational management theory
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Through empowerment of the staff in the change process you are creating a sense of ownership for them in the process of change. Once they feel like they are an important part of the process it creates a sense of pride in their part of the process. In the workplace a sense of pride usually leads to a commitment to excellence in working towards the goals of the organization. Again this is a trait of transformational leadership. Transformational leaders encourage their teams and staff to be innovative, creative and encourage them to take risks. Empowerment is a tool, which is used to elicit the abovementioned traits in the staff, and drives the change. Organizational socialization is the way values; abilities, expected behaviors, and social knowledge of a organization are shared. It is based on creating an uniformity in mission, beliefs and actions. Socialization, in regards to the organizational change does not seem that it is an important issue in regards to affecting change in an organization. However, it is an integral part in sustaining any positive gains that have come from organizational change. After any sort of change occurs it must be accompanied with a change in the formal and informal socialization procedures to ensure they reflect the new organizational structure and culture. Effective socialization is imperative to ensure the change is long lasting. Updating Standard Operating Procedures for existing staff, as well