Memorial Hospital Case Study
Memorial Hospital Case Study uses a series of communication between different level and functional hospital employees to paint a picture of how this hospital operates. This paper will analyze and summarize key characteristics underlining the organization structure, management style and leadership, identify major challenges and recommend workable solutions.
14 department heads report to the president directly. “Coordination between us and other departments seem to be more serious problem then coordination between shifts of nurses.” is raised in a nurse meeting. These are two indications that Memorial Hospital has a silo type of divisional organization structure. …show more content…
Management style – X style direct management is not suited for Memorial Hospital
Memorial Hospital is too large and complicated for the president to manage directly. How to design a proper delegation with matching authority, accountability and responsibility is another major problem to solve.
Leadership – focus on decision making
The worst could happen when a retail store makes a wrong decision is loosing money. When a hospital makes a less than perfect decision, patients’ life could be in danger. Therefore, it is totally unacceptable for the hospital leaders to make decisions based mostly on consensus and convenience instead of determining what is the best for the patients. The recommendation in this paper will focus on decision making due the critical nature