895 words 4 pages
1-Define motivation. Explain how two approaches used by Enterprise Rent-A-Car to motivate employees fit with either Herzberg’s or Maslow’s theories of motivation.

Motivation is defined as the process that creates goal orientated behaviours. Motivation can cause us to act in a particular way, whether it is getting a glass of water to reduce thirst or eating to reduce hunger. It can also cause people to achieve more then they would have otherwise.

One approach by the Rent-A-car enterprise used to motivate employees is recognition. This is where effort and good performance are rewarded. By establishing best practice, it is possible for Enterprise to measure branch culture against the benchmarks or standards it has set. This
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Explain why you think particular techniques would or would not be effective.
Some factors that motivate effectively in the enterprise are;
Make sure there are good relationships between managers and employees. That there is clear communication between management and employees. This means that the expectations of the staff are clearly set and also the reason for doing things are clearly explained meaning the staff know exactly what they need to do and why they need to do it making them feel more important and more part of team. Another motivational technique is employees being praised for getting things right. This makes them feel happier and they will try to do this more often in order to get more praise.
However some factors that may demotivate within the enterprise are;
-A lack of organization or structure. This will be demotivate because employees may feel that they are doing the same job as another employee and that there is no point to them doing that particular job. A lack of feedback, This can demotivate as if a employee is told that they are doing some wrong but given no feedback they may feel like they have as if they are being treated unfairly because they do not know what is wrong and so they could feel that nothing was wrong causing them to be demotivated on there next task. A lack of understanding why a task is important, If the employees do not feel that a certain task is important then it may cause them to be unmotivated and so not do the


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