Assess Your Communication and Interpersonal Skills in Relation to Each Interaction

1987 words 8 pages
M3- Assess your communication and interpersonal skills in relation to each interaction.
As part of my M3 I will write a report to review and assess my communication and interpersonal skills during each interaction within my P5 and P6. I will discuss factors such as tone of voice and non-verbal communication. I will also highlight my strengths such as my ability to make a service user feel at ease and my weaknesses such as miscommunication due to misunderstandings.
During my time at Magherafelt Day Centre I was interacting one to one with the service users and staff as well as group interaction with the service users.
When I was down at the main floor I would interact a lot with a man who had severe special needs. I found interacting
…show more content…
I noticed that he did speak very slowly with a low toned voice whereas I spoke fast and loud and usually informally, this was one of my biggest weaknesses and I found it very difficult to overcome as I could not clarify any misunderstandings with the service user. “Be aware of individual differences. ‘Slow down when you speak. Allow those who don't have the same native language as you the time to interpret what you are saying. Avoid slang. Slang words are unique to individual cultures and not always interpreted correctly. To ensure effective cross-cultural communication, don't use slang words others might not know.’ - http://work.chron.com/use-good-communication-skills-crosscultural-diversity-8317.html accessed 14/4/15. Although I did not communicate effectively with this man I feel this experience has taught me and helped me understand how I should be communicating with service users from different cultures.
Finally the last one to one interaction I was involved in included a man who was partially deaf and needed technology to communicate; a hearing aid. I knew this man had a hearing aid and I did not consider it a barrier. I was able to communicate with this man very well as he never became frustrated or annoyed with me due to the fact that I knew to speak clearly and slowly. ‘Speak clearly and naturally:You don’t have to shout. This

Related

  • Interpersonal Leadership Skills
    1830 words | 8 pages
  • Interpersonal Communications
    1062 words | 5 pages
  • Nonverbal, Interpersonal, and Textual Communication Worksheet
    1310 words | 6 pages
  • P1 – Explain the Role of Effective Communication and Interpersonal Interaction in a Health and Social Care Context
    1589 words | 7 pages
  • P3 Explain Factors That May Influence Communication and Interpersonal Interactions in Health and Social Care Environments
    1161 words | 5 pages
  • Interpersonal Communication
    1271 words | 6 pages
  • Explain the Role of Effective Communication and Interpersonal Interaction in a Health and Social Care Setting. Skilled Communication Plays a Huge Role in Health and Social Care Such as Psychotherapy, Counselling, Medical and Health Care
    1104 words | 5 pages
  • The Role of Communication and Interpersonal Interaction in Health and Social-Care
    1171 words | 5 pages
  • M2, Review Strategies Used in Health and Social Care Environments to Overcome Barriers to Effective Communication and Interpersonal Interactions.
    1656 words | 7 pages
  • Nursing Paper on Peplau's Theory of Interpersonal Relations
    1751 words | 8 pages