Toyota Production System (Human Infrastructure)

1083 words 5 pages
Human Infrastructure Key Elements

Wayne N. Smith Quality Assurance Specialist Directorate of Contracting 9/20/2012


Human Infrastructure Key Elements
TOYOTA PRODUCTION SYSTEM (TPS) The TPS model depends on its Human Infrastructure. The entire model is base on its PEOPLE & TEAMWORK being successful in doing their job and there buy in to the Key Elements of the TPS culture, which are as follows;  Selection  Ringi decision making  Common Goals  Cross-Trained TPS emphasize the point of its human infrastructure as a “COMMON GOAL” for all personnel in the corporation, which again is emphasize that its employees are its greatest assets as shown by the
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This exercise consisted of asking a chain of “why” questions until the root cause were identified and countermeasures determined.” Again this was either done by the individual team member or the team as a unit. If the team could not solve the problem then a supervisor or engineer or quality would come and assist the team in solving the problem. This faith in the human infrastructure of TPS brought about employees that not only look forward to coming to work as it was so challenging but brought about, as stated in the case study “…..Methodical thinking extended beyond the solving of problems after the fact. It enabled people to seek kaizen: change for the better. At Toyota, as soon as anyone established a standard way of doing a job that person set out to demolish it proactively, to install an even better way.



Kaizen was indispensable in pursuing TPS goals continuously and indefinitely…..” The case study quoted the vision of the President of TMM and TPS, Fujio Cho. “….We fortunately have not seen any surprises so far. I believe in the universality of TPS and its ability to deliver high quality. To develop TMM we put safety above all else and began with quality…”. Kaizen use an Incremental approach to continual improvement as our instructors has pointed out in several lectures. One


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