Hcs 325 Importance of Teams
Importance of Teams
In any organization, teams may serve many purposes. Having a team not only allows for the work to be divided, but it also allows for different points of view and a new ideas. With teams, also come many difficulties, but hopefully with the right leadership many of the problems can quickly be resolved. As a manager, my other priorities would be to improve the efficiency and satisfaction with both my staff and those we serve. Being in charge of a call center where the call volume has dramatically increased over the course of a year will require great management skills and good teamwork. Figuring out to properly use the money and develop the best strategy as to how …show more content…
Organizational strategies for team functions and roles determine how successful or unsuccessful a team will be (Kaini). In any company, some sort of organizational method is necessary, and not only when it comes to decision making. The five step planning process would be the most beneficial in helping this organization to decide how this money would best be spent. Once the plan is in effect the money can be divided up to the appropriate areas and hopefully improve the customer satisfaction and the efficiency of the call center. Most importantly, the team will see how vital each of them is to keeping our organization running.
Kaini, B.K. (n.d.). Importance of health care team. Retrieved from http://www.academia.edu/2142390/Importance_of_Health_Care_Team_-By_Bachchu_Kailash_Kaini
Leggat, G. S. (2007). Effective healthcare teams require effective team members: defining teamwork competencies. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1800844/ Lombardi, D.J., Schermerhorn, J.R., & Kramer, B.