Unit 203 Business

1267 words 6 pages
Unit 203

Unit 203- work in a business environment 1.1 describe what is meant by diversity and why it should be valued

Diversity can be differences in race, heritage, customs, belief systems, physical appearance, mental capabilities; etc Diversity should be respected and valued because nobody is completely the same as anyone else, even within the categories above. People tend to reject what is different. We must value our diversity in order to work together.

1.2 describe how to treat other people in a way that is sensitive to their needs

You should treat everybody equally. Treat people how you would like to be treated by other people. To be sensitive to people’s needs you have to first find out what their needs are for
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The data protection act helps to secure the amount of disclosure with the organisation.

2.3 describe legal requirements for security and confidentiality as required

In an organisation, there are a lot of legal requirements as we deal with a lot of peoples personal information e.g. address’, telephone numbers and names these all fall under the data protection act so they must never be disclosed to anyone outside of the office or to anybody who isn’t working on the job.

2.4 describe procedures for dealing with concerns about security and confidentiality in an organisation

In an organisation, the procedures for dealing with concerns about security and confidentiality are first make sure the problem has been identified and then tell a supervisor/manager if you think it is a possible breech of the security and confidentiality procedures.

3.1 explain the purpose of keeping waste to a minimum.

By keeping waste to a minimum you are being cost effective and time efficient, as waste costs the company money because they will have to replace whatever has been wasted and also it takes up a lot of time if you do a job wrong you will have to go back and fix the error. Also it is environmentally friendly to keep waste to a minimum especially if it is paper. Things like recycling will help to keep waste to a minimum.

3.2 describe the main causes of waste that may occur in a business environment.

In the business environment the main causes of waste that may occur in a


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