QHT1 Task 4 Johnloyd 123114
1471 words 6 pagesJohn Loyd
Student ID 000329013
QHT1 Task 4
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the …show more content…
Because different audiences have different perceptions, the sender of information must choose his or her words correctly to fit his or her audience. The incorrect use of words will destroy effective communication; however, jargon is another sematic barrier that can ruin communication. Jargon is language that is used in a specific field. For instance, engineers have their own jargon that a sales person is not likely to understand. The success of a business relies on different people with different expertise coming together with a common goal. When one communicates with people who are not in his or her field, he or she should use language that can be understood generally. Even if a sales person does not understand specific engineering jargon, a sales person can understand a basic explanation of the product or situation.
Process Barriers: Process barriers are another category of communication barriers. One of the most detrimental of the process barriers is the lack of a hierarchy of communication dissemination. A hierarchy of communication dissemination can best be built by establishing a structured program and process of communication. Proper communication channels should be used to spread information throughout an organization. Every level of employee should understand how the hierarchy works and to whom to direct their questions. In addition to the lack of a hierarchy of