Classical vs Human Relations Approaches to Management
This essay compares and contrasts the “Classical” and “Human Relations” approaches to management. It focuses on how these approaches are similar and compatible and looks at their differences and incompatibilities. It then explores how systems theory and contingency theory can reconcile the incompatibilities between the approaches.
The essay is structured as follows. First, the essay shall explain the nature of the “Classical” and “Human Relations” approaches to management. Then, it will explore their similarities and dissimilarities. This section will be followed with an introduction to systems theory and contingency theory and how they can reconcile the dissimilarities and incompatibilities between …show more content…
Abraham Maslow and Douglas McGregor were two major theorists to contribute to the Human Relations movement. Maslow developed a theory of motivation based on three assumptions of human needs. Using this he created a hierarchy of needs, introducing the concept that workers have needs beyond the basic drive for money to put a roof over their head (Bartol et al, 2006).
Maslows Hierarchy of Needs. (Maslow, 1970)
Douglas McGregor developed the Theory X versus Theory Y approach to behavioural management. Douglas' theory X and Theory Y refer to the assumptions that managers hold about their workers (Bennis, and Stephens, 2000). Kermally (2005) describes McGregor's theories as:
Theory X assumes: • People inherently dislike work. As a consequence, they have to be threatened (using