Case - Ellen Moore
As far Ellen is more experienced and capable of preceding the project she should be the only leader of the team. * Approach the team and client could be similar as Andrew presented when he talked to the client prior getting the contract, where he won over clients’ long-time supplier to . I mean he had strong communication skills and approaches as well as excellent convincing abilities, so Ellen could use similar attitude and skills when she is communicating with her team or client. * Team should stop following broken requirements form the client and stick to planned schedule etc. What I mean is that if Andrew would manage to get team together with strong one leader, then team would follow him/her and will accomplish the job on time and there would not be planning, coaching, backstabbing and so on problems, because Koreans are strong team member culture with ability to follow the leader blindsided, so taking this into account a lot of things could be accomplished. What could Ellen have done differently to improve her team’s performance and avoided personnel problems? * Starting from the moment when she realized that hers and Jack’s opinion of how to direct team are significantly different, she needed to put some boundaries, like deciding who is going to be responsible for one things, and who for another ones. That could be one step not to discourage him so he would not feel threatened (and did not egoistical and stupid moves as he did).