nvq level 5 leadership and management in health and social care unit 1

1035 words 5 pages
Unit 1 Use and develop systems that promote communication (F/602/2335

1.Be able to address the range of communication requirements in own role

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of paramount importance. I have a role of great responsibility dealing with clients and their families or advocates, internal staff and external agencies. Therefore, my communication has to be clear and concise whilst I am conveying instruction and information. I consider communication to be successful
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Be able to improve communication systems and practices that support positive outcomes for individuals

2.1 Monitor the effectiveness of communication systems and practices (Do Not answer) personal statement ( how u do it ) at you r place of work
Write a report

2.2 Evaluate the effectiveness of existing communication systems and practices

Individuals use and rely on communication if its processes and messages are perceived as understandable and trustworthy. Outside of informal social interactions individuals in an organization typically communication co-workers in their departments which have attained the same status they have or they communicate with direct supervisors or there subordinate, The modern business environment requires organisation to develop effective communication processes to cope with increased employee involvement, flattered organizational structure advances in communication technology and the work towards an economy more on knowledge than traditional industrial and service skills. The communication is affected by non-verbally such that use of tone or even body language may create potential barriers to communicate the correct intended message or just communication. .

2.3 Propose improvements to communication systems and practices to address any shortcomings

proposals in meetings


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