What Factors Do You Think Attributed to Suraj Bhai's Success? Was He Merely ``in the Right Place at the Right Time’’, or Are There Characteristics About Him That Contribute to His Success?

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1. Which of the theories of international trade can help Indian services providers gains competitive edge over their competitors?

1.ONE SUGGESTED THEORY to gain dynamism and competitiveness
IN OPERATION .

A.Developing executive leadership at three levels that is
-top team,
-the personal development of individual executives as leaders and
-the Chief Executive Officer (CEO)

B.Getting strategy to work

C.Achieve learning through knowledge management

D.Achieve supply chain excellence

E.Develop branding strategy
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2. Productivity for INTERNATION TRADE Competitiveness
The rapid changes in the context of the process of economic reform, globalization and
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-local disadvantges force innovations. new methods and hence comparative advantage.

2.DEMAND CONDITIONS
-a more demanding local market leads to national advantage.

-a strong trend setting local market helps local firms anticipate global trends.

3.RELATED AND SUPPORTING INDUSTRIES.
-local competition creates innovations and cost effectiveness.

-this also puts pressure on local suppliers to lift their game.

4.FIRM STRATEGY , STRUCTURE AND RIVALRY.
-local conditions affect firm strategy.
-local rivalry forces firm to move beyond basic advantages.

THE DIAMOND AS A SYSTEM

-the effect of one point depends on the others.
-it is a self-reinforcing system.

THE ROLE OF THE GOVERNMENT IN THIS MODEL

-to encourage
-to stimulate
-to help to create growth in industries.
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In terms of application,

LET US TAKE THE ORGANIZATION ''TCS''

1. BPO/ KPO BUSINESS.

BPO IS ESTABLISHED AND IS ON THE DEVELOPMENT STAGE.

KPO IS ON THE THRESHOLD OF GROWTH.

THE PASSIVE ANALYSIS OF

THE ACTIVE / PROACTIVE ANALYSIS OF

1.FACTOR CONDITIONS
- TCS has created its own important factors such as skilled resources and technological base for expanding BPOs / KPOs

-TCS is upgrading / deploying resources over time to meet the demand.

-new innovations.

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