Question 1. What are the key components of the relationship between leaders and followers in Pancontinental?
Within Pancontinental the key components in respect of the relationship between leaders and followers may be seen as including Emotional Intelligence, Authentic Leadership, Servant Leadership and Participative Followers.
Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self …show more content…
As well as Emotional Intelligence we may perceive another key component in the form of Participative Followership. Participative Followership can be seen in terms of challenging and engaging in constructive criticism of the organisation, its mission/vision or about the leadership style itself. This is shown in the case study where Callahan actively encourages membership of a union and undertakes continuous communication with them. In the case study it states that Henry Callahan makes sure that ‘unions are active members of the decision