"How Starbucks Saved My Life" Report

1561 words 7 pages
INTRODUCTION
We chose to review the bestselling book called “How Starbucks Saved My Life” by Michael Gill because we thought that it would be a good read, as the title itself was intriguing. The book was quite difficult to find but somehow we managed to chance upon some copies of it. The book was not a disappointment as it was truly inspirational. It had taught us to start looking on the brighter side of life and to always move forward, not backward. We have also learned that we should not dwell on the past. At the start of the book, Michael Gill had been living in his past and had many regrets in his past life. Soon enough, the author came to the realization that lingering in his past was not going to make the present any better for
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The author had then confessed to his wife of many years that he had impregnated another woman which led to his divorce. The author was sitting in a Starbucks store, reminiscing about his past when a black lady named Crystal accosted him intrepidly and confidently, offering him a job at Starbucks. During the interview, Crystal provided the author with a booklet that showed the health benefits of working as a barista at Starbucks. This caused the author to immediately make the decision to work at Starbucks as he could finally secure his fifth and last child’s health insurance. He then embarked on a new journey working at Starbucks and working for Crystal was a new experience for him since he was used to working in a high rank position. The author also wrote about how the Guests of Starbucks treated him differently than the clients he used to work with in his previous job. His Partners treated him with respect and was always patient when it came to teaching him new things. Slowly, he moved up his position as a barista and became the Coffee Master of the store. He adored his job so much that he wanted to exceed his service for his Partners and Guests. Therefore, he did this in a form of writing poems for them. One of the poems he wrote for his Guests was: “Your wonderful smile/When you walk in the door/Helps to make/Our spirit soar./You make sure to

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