Case Study of Adp

1789 words 8 pages
Question #1
Setting two SMART (Specific, Measurable, Attainable, Realistic and Time bound) objectives for the following Mission Statements.
MISSION STATEMENT: 1 * Product quality is our number one priority.
SMART Objectives: 1) To adopt the seven principles of TQM (Total Quality Management) for all the production activities within the next three months. 2) To decrease the number of repairs and maintenance complaints by 20% for the products within a year.
MISSION STATEMENT: 2 * On-time delivery is our commitment to our customers.
SMART Objectives: 1. To decrease the waiting time from 5 days to 3 days for premium customers from next month. 2. To increase the process speed by 10% with 5 new machines by the end
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* Comprehensive Outsourcing Solutions to small, medium and large sized organizations: These services enable organizations to create a customized solution that fits their current needs, while allowing the flexibility to add on modules as their requirements change or their business grows. * Professional services: These services are provided by a team of practitioners, implementers, designers and managers recruited for their competence, industry expertise, legislative knowledge and experience to effectively address a client’s complex business challenges. * Integrated solutions for midsized business. * Stand Alone Payroll Processing Solutions for midsized and large business. * Insurance Solutions: ADP Canada Insurance Agency helps small and medium-sized businesses provide modern health and benefits solutions tailored to fit their needs and budgets. * Occupational Health and Safety Solutions: ADP helps business and institutions from all industry segments to lower their OHS costa, control absenteeism and mitigate the causes of accidents * . ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world

(g) ADP commitment to social responsibility:
One of the key values of ADP is social

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