May 15, 2011
Identify three key business issues facing Jan, Calletta’s CEO.
As Calletta’s CEO, Jan is facing a number of problems such as: lack of support from board members/investors, increasing employee costs, and protests against Calletta’s offshore facilities due to the growing concern of working conditions. Jan key issue on hand is the lack of support from board members and investors. Board Members and investors right now are not supporting Jan or her proposal due to a poor return on investments. Board Members are concerned about the rapid increase of employee cost the company is incurring. Calletta is incurring a 12% cost increase annually compared to an industry average rate of just 4% in the …show more content…
Another change Calleta can make to meet the Board of Directors demands is by reducing some of their paid programs such as pet boarding. If Calleta eliminates this program as a whole they can save on paid wages, benefits, and vacation earned by employees. Programs such as pet boarding are offered outside the workplace and are considered luxury services. This type of service should not be at the cost of Calleta unless they have the revenue to support it. However, in Calleta’s case they do not have revenue to support this luxury service to employees. By eliminating this program is it helps provides some relief to the drastic increase in employee cost.
Discuss how a balanced scorecard can help the CEO explain the value of her HR talent management approach.
A balanced scorecard can help the CEO explain the value of her HR talent management approach by measuring the visions and goals of her approach against the various categories of the balanced scorecard to show how they performed. For instance, since Jan’s talent management approach focuses on innovation she could measure the performance of her