Unit HSC 39 Support Individuals With Specific Communication Needs
Communication is an essential part of all relationships, and as a support worker, the ability to communicate well with the service users is a basic requirement for doing my job. Every individual has the right to communicate and as a support worker, I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law to make sure that everyone’s communication needs are met.Every person has the right to "freedom of expression" as stated in The Human Rights Act 1998. If an individual’s communication needs are not met then all aspects of their daily life …show more content…
Using video and digital photography to develop computer-based personal profiles has helped people with PMLD to have ‘a voice' and put across their preferences in a really powerful way. To start using multimedia, you could take some film of the person you support doing an activity they enjoy. See how they respond to being filmed and to watching film of themselves. Do you think the film is useful in showing how the person communicates and what they enjoy doing? It is always important to think about issues around consent when you are filming someone or showing people's images as per your company policies and procedures.
4. Communication passports
A communication passport presents the person positively as an individual. It draws together information from past and present, and from different contexts, to help staff and conversation partners understand the person, and have successful interactions. It is a place where the person's preferences can be recorded. The person's preferred means of communicating is also recorded - some innovative practice uses digital film. A communication passport is very useful way to help others understand how someone communicates.
Physical disabilities such as hearing problems or speech difficulties.
Get their attention. Because they're deaf, you'll need to tap them on the arm gently