Case Analysis for Does This Milkshake Taste Funny
Assignment 3, Unit 1, Organizational Behavior
Robert Kennedy College
Presented by Julius Datinguinoo on 12 May 2009
I. Statement of the Problem(s)
There are three major corporate problems that I can see on this situation:
1. Eastern Dairy is lacking in contemporary quality control, quality management, and quality assurance systems that would ensure compliance to quality standards like ISO 9000, HACCP & ISO 2200.
2. Eastern Dairy is lacking in modern health, safety and environment (HSE) policies, procedures, and controls that would ensure compliance to environmental standards like ISO 14001 and ISO 14004.
3. Eastern Dairy has a poor inventory …show more content…
vii. The company does not properly maintain their storage warehouse. This is evident from the fact that Paul admitted that maggots are able to get into the bags of certain ingredients that were stored in the warehouse.
i. Paul has taken into himself the role of “lead operator” for the night shift. Other operators look up to him for directions even though his status was no different from theirs.
ii. Paul’s main aim is to produce the specified production target for the night in the allotted amount of time and then cleanup of pipes afterwards. No more, no less. He doesn’t concern himself about anything else aside