OUTSOURCE INSOURCE FINAL BUSINESS ANALYSIS PAPER ON GENERAL MOTORS (GM)

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Outsource Insource Final Paper Patricia J Helligar Capella University

ISTM 5010 Dr Mike 03/15/2013

OUTSOURCE INSOURCE FINAL BUSINESS ANALYSIS PAPER ON GENERAL MOTORS (GM)
Table of Contents

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Part 1 – General Motors - The firm I will analyze for my final project and the major topic that will be addressed .................................................................................................... 3 References ................................................................................................................................ 4 Part 2 - Identify the specific business unit and service component in final project analysis …show more content…

The strategic rationale for outsourcing originally by GM is the volume of work to be done and the lack of expertise at the company at that time dealing with IT. In this final project analysis, I will be discussing IT leader role in service component outsourcing and subsequent insourcing, analyze the ways in which IT leaders can increase communication effectiveness between senior executives and evaluate change management response of business and technology leaders within the organization. According to the CIO of GM, “The rationale behind bringing 90% of IT work back in house (insourced) is to get the resources, tools and flexibility we need to provide better services and products to our global GM customers” (Flinders, 2012).

OUTSOURCE INSOURCE FINAL BUSINESS ANALYSIS PAPER ON GENERAL MOTORS (GM)

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Create a timeline that documents General Motors (GM) outsource and insource cycle

Task GM Research and Planning before Outsourcing GM Documentation on outsourcing 90% of the IT Data Center Dept GM Decision to Insource their IT/Data Center Dept GM Documentation of Insourcing their IT/Data Center Dept GM IT/Data Center Dept finally insourced its IT Dept/Data Center

Beginning Date 01/1976

Ending Date 01/1980

02/1980

05/2008

03/2008

12/2008

05/2008

01/2009

01/2009

12/2009

Conclusion General Motors has gone through some major changes in its history as one of the top car making companies. From being