Tourism Marketting

2948 words 12 pages
Human resources management in Travel and tourism
Human resources management in Travel and tourism
Mohamed Rafeek Mohamed Nirose. ID(R1112115251)
Williams College
Mohamed Rafeek Mohamed Nirose. ID(R1112115251)
Williams College

Introduction 1
Task 01 2
Understand human resource management. 3 1.1 Analyse the role and purpose of human resource management in a selected service industry 4

1.2 Justify a human resources plan based on an analysis of supply and demand for a selected
Service industry business 6
…show more content…
Frequently the term is used in a narrower sense, for employment relationships involving collective representation of employees in the form of a labor union or employee association. An employment relationship will become legal if an employee accept the offer letter or sign a contract. 1. Labor is more than a commodity. That is, unlike inanimate factors of production such as machinery and raw materials, the work of human beings raises questions about the impact of work and work relations upon employees, questions that are societal concerns. Some industrial relations scholars (such as Roy J. Adams, in an 1992 article in Labor Studies Journal) take this assumption a step further in arguing that a society cannot be truly democratic if it does not provide mechanisms by which employees can influence their working lives, i.e., a means for industrial democracy. 2. There are inherent conflicts of interest between employers and employees not only in terms of economic matters (e.g., wages versus profits), but also in terms of inherent friction in superior-subordinate relations. 3. There are large areas of common interests between employers and employees despite their conflicting interests, and important interdependencies (e.g., firms need workers and workers need jobs). These compel employers and employees to resolve their conflicting interests for the sake of mutual benefits. 4. There is an inherent


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