P2: Discuss Theories of Communication

1984 words 8 pages
P2: Discuss theories of communication.
Part A
The communication cycle is a commonly used theory of communication. It was first developed by Charles Berner in 1965; it was then modified by Michael Argyle, who was a social psychologist, in 1972. The concept of a ‘communication cycle’ makes it clear that, in order to have effective communication, it must be a two way process. As well as transferring messages to others in a definite, clear way, health care professionals must be able to respond to the verbal feedback as well as the non-verbal feedback. So, effective communication has to involve effort from both participators (both the sender as well as the receiver) in the communication.

The communication cycle has six stages. Stage one is
…show more content…
If she hasn’t understood the message, refrain from repeating the same sentence over again, instead the sender of the message should try re-phrasing the sentence. Nonverbally, facial expression and hand movements, body language and touch are vital. If Mrs Hedges gets upset, it is important that the communicator re assures her by caring gestures, such as gentle, friendly touch, the carer could put their hand on Mrs Hedge’s shoulder, to comfort her. The carer must be able to communicate effectively to Mrs Hedges so that Mrs Hedges fully understands the message. This is also important as it is useful to know how to effectively communicate so that Mrs Hedges’ needs are met and that she feels safe, secure and re-assured. This will also help her feel valued, and her self-esteem will be boosted by default as the communication is 100% effective.

Part C
Another theory of communication is Tuckman’s theory of group development. First developed by Bruce Tuckman in 1965, it is one of the more well-known group/team development theories and has been the basis of many other ideas since its birth. Tuckman’s theory focuses on the way that a team tackles a task from the initial formation of the team right the way through to the completion of the given project. Tuckman’s theory is relevant in particular to team building challenges as each


  • Theory X & Theory Y
    2268 words | 10 pages
  • Discuss the Role Non Verbal Communication Plays in the Facilitation of Social Interaction and the Consequences of Its Absence on Social Relationships
    1495 words | 6 pages
  • Mcquail's Communications Theory
    2109 words | 9 pages
  • Interpretive vs. Objective Theory: Communication Studies
    1556 words | 7 pages
  • Summary Communication Theory
    13085 words | 53 pages
  • Existing Career Theories Do Not Account for Modern Career Path. Discuss Two Career Theories with Reference to Both Research and Your Own Experience.
    1709 words | 7 pages
  • Discuss How Theories of Human Growth and Development Can Help Understand Human Behaviour.
    2820 words | 12 pages
  • “Aggression is necessary for survival: Discuss. Base your answer on psychological theories and models introduced in class
    2759 words | 12 pages
  • Business Communication
    2035 words | 9 pages
  • Analyse and Evaluate Your Syndicate’s Development and Functioning as a Group or Team According to Relevant Theories and Models You Encountered in Class or in Your Reading. Discuss Your Own Roles in the Syndicate and
    1143 words | 5 pages