Implementing Change Paper

1179 words 5 pages
Implementing Change
Vilma Balanta
HCS/ 475
November 10,2014
Dr. Llyod Ford
Implementing Change
Implementing change in any area of an organization can be challenging. Change can be good and bad. Change is not always easy to adapt too. According to Charles Darwin, "it is not the strongest of the species that survives, or the most intelligent, but the one most responsive to change". It is important that the manager has a plan of action before trying to implement any change. This paper will discuss the manager's role and responsibility in implementing change in the department. How should a manager successfully handle staff resistance to change and the paper will define each step of the change process.
Manager’s role and responsibility
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Resistance may occur when an employee feels he, or she is losing control. An effective manager needs to try to understand why an employee may be resistant or hesitant to the change. Common staff resistance to change obstacles could include; a lack of understanding what is driving the change, employee morale issues, communication breakdowns, insufficient training, employee turnovers, or budget restraints. The manager must address and explain the rationale behind the change, as well as incentives. Correcting employee morale issues, a manager has to discuss the concerns, and anticipate the employee's fears, as well as establish a good working relationship with their employees, so they feel comfortable voicing their concerns. Handling communication breakdowns is a major component to any change. Involving the staff helps them feel empowered or that their opinion counts.
Change process The change process is the same in any organization; each manager follows four different processes. The first process is the assessment, and it is "the act of systematically collecting information about an organization to determine its performance" (CLAS). When a manager is using the assessment process, they are collecting data and watching how employees and the company as a whole perform. The manager is asking the question "How are we doing?" The assessment process should be regularly done and provide feedback on areas that are strong, need improvement or need change.Planning is


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