Human Resource Management Final Study Guide Answers

2292 words 10 pages
Keller Graduate School of Management
Study Guide for Final Exam 1. Give four examples of major Equal Employment Opportunity laws and/or regulations, including the name of the act, what it does, whom it covers and who enforces it. Name of Act | What is does | Whom it covers | Enforcement Agency | Title VII of the Civil Rights Act of 1964 | Forbids discrimination based on race, color, sex, national origin, or religion | * Employers with 15 or more employees working 20 or more weeks a year * Labor Unions * Employment agencies * State and local governments | EEOC | Americans with Disabilities Act (ADA) | Prohibits discrimination against individuals with disabilities | Employers with 15 or more employees | EEOC | Age
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Identify and discuss two specific ways in which the Americans with Disabilities Act has impacted (or constrained) the process of selecting employees.
Under ADA, a firm must make "reasonable accommodation" to a physically or mentally disabled individual unless doing so would impose "undue hardship” like being cost prohibitive. There have been consequences of this act like increased litigation. The act was passed to protect people with major disabilities, but cases being filed do not reflect Congressional intent. 10. Discuss at least four ways to improve the performance feedback process. * Be specific, give often frequent (no surprises). Feedback should be given frequently, not once a year. * Create the right context for the discussion. A hall way would not be an appropriate environment for constructive feedback (criticism). * Focus feedback on behavior or results, not on the person. * Agree to specific goals and set a date to review progress. 11. Discuss the relationship between training, development and careers.
Training focuses on helping employees’ performance in the current jobs. Development refers to formal education, job experiences, relationships, and assessment of personality and abilities that help employees prepare for the future. Careers are a sequence of positions held within an occupation. A career is a path in which training and development


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