Final Exam Hrdv 5700
Career Management Recommendation 1. Executive Summary
A brief summary of your recommendation and key points
I am recommending a restructuring of employee mentorship and incentive programs to increase employee morale and decrease turnover. a) Mandatory Employee Goal Statements b) Upper Management Mentorship * Twice a Quarter Upper Management team members will provide employees with Goal feedback and assessment * Twice a Quarter Mini Management Training Seminars c) Goal Completion Incentive Packages for Sales Team Members * Sales workers will receive predetermined incentives for meeting company sales goals d) Employee Commitment …show more content…
Mary Miller, CEO of janitorial services company JANCOA, says annual turnover at her company used to be over 360%. “Come 5 o’clock every day we were trying to figure out how we were going to get buildings cleaned,” she recalls. But Miller found that addressing employees’ happiness outside of the workplace trumped other methods for improving retention at her Cincinnati-based company.
She started holding group conversations with employees to discuss what problems they faced in their personal lives—and what would make them happier overall. The company created a program called Dream Manager, whereby teams use creative ways to help employees achieve their dreams. In one case, two workers temporarily swapped schedules so that one could take a music production class. “Studies show that turnover rarely has anything to do with money,” Miller says.
Through this program, Miller says she’s lowered the turnover rate to 45%. c) Hiring Practices
“Most companies don’t track their quality of hire,” says Quinn. They fail to examine retention among their best people, and so they don’t determine why their top performers are leaving. Revisit your employee selection process. Maybe conducting better interviews could weed out people who aren’t a good