Control Mechanisms of Starbucks

1618 words 7 pages
Control Mechanisms of Starbucks
MGT/330
December 10, 2012

Control Mechanisms of Starbucks
Starbucks Coffee Company™ first opened in 1971 in Seattle’s historic pike place market neighborhood (Starbucks Coffee Company, 2012, p1). Their mission is “to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” (Starbucks Coffee Company, 2012, p1). Identifying four control mechanisms, comparing the effectiveness of them, the reaction to the use of these controls, and how they affect the functions of management at a company like Starbucks, it is easy to see why they are so successful.
Identify Four Types of Control Mechanisms
Four types of control mechanisms Starbucks uses are bureaucratic,
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This would create employees who can find themselves helpless to achieve impossible standards set by the company. Standards need to be set in a way that are high enough for success but also attainable.
Financial controls mechanisms can help motivate people to work to achieve goals and employees can rely on the fact that they will be compensated accordingly. This type of control can help motivate staff and management depending on the incentives that a company creates for their employees. A negative reaction is that pride in work or their products can be lost by the haze of greed. Depending on how a company portrays their goals, employees may do whatever takes to reach it losing the quality of their product. An example would be that all a company cares about is the number of sales; this could lead to employees just producing the product as quickly as possible without attention to detail. This could also lead to the company overlooking how their products are produce and how they get there. Fortunately, Starbucks is apart of the California Transparency in Supply Chains Act of 2010 which helps deter any inappropriate actions involving employees and individuals related to their company (Starbucks Coffee Company, 2012)

How Control Mechanisms Affect Four Functions of Management
The four functions of management affect these control mechanisms because you have to have some type of planning, organizing,

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